Privacy Policy | RIVERWELL

Effective Date: 16/07/2025

Last Updated: 16/07/2025

Data Controller: Riverwell Ltd

Data Protection Officer: Sean Flanagan

1. Introduction

At Riverwell Ltd (“I", "we”, “our”, “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, submit a CV, or use our recruitment services.

This policy applies to all users, including job seekers, employers, and website visitors.

2. Who We Are

Riverwell Ltd is a UK-based recruitment company that provides job matching and talent acquisition services.

Company Name: Riverwell Ltd

Address: 43 All Hallows Rd,

Caversham

Reading RG4 5LP

Email: Info@riverwelltr.com

Data Protection Officer (DPO): Sean Flanagan

3. What Information We Collect

We collect personal data in the following ways:

Information You Provide to Us

Full name and contact details (email, phone)
CV/resume and employment history
Job preferences, qualifications, and salary expectations
Right-to-work documentation
Business contact information (for clients)

Information We Collect Automatically

IP address, browser type, and device information
Website usage data (e.g., pages visited, time on site)
Cookies and analytics (see Section 6)

4. How We Use Your Information
Provide recruitment services and connect job seekers with employers
Allow submission and storage of CVs/resumes
Communicate about roles, interviews, or job updates
Send job alerts or newsletters (if you opt in)
Improve our website and services
Comply with legal and regulatory obligations

5. Legal Bases for Processing

Consent—when you submit a CV or sign up for job alerts
Contractual necessity—to provide the services you request
Legitimate interests—in running and improving our services
Legal obligation—to comply with UK laws and employment regulations

6. Cookies and Analytics

We use cookies to understand how visitors use our website and to improve performance.

Cookies may collect:

Browser type and version
Pages visited and time spent
Referral source

We may use tools such as Google Analytics or similar in the future. You can manage cookie preferences through your browser or via our cookie banner.

7. Who We Share Your Information With

Employers and clients for relevant job opportunities (with your permission)
Third-party service providers (e.g., hosting, CRM, analytics)
Job boards or applicant tracking systems (when integrated)
Legal or regulatory authorities, when required
We will never sell your personal information.

8. How We Store and Protect Your Data

Encrypted website and forms (HTTPS/SSL)
Secure cloud storage
Role-based access control
Staff training and confidentiality agreements

We retain your personal data only as long as necessary (typically up to 2 years after your last interaction), unless you request earlier deletion or opt in to longer-term talent storage.

9. Your Rights Under UK GDPR

Right to access – see what data we hold
Right to rectification – correct inaccurate information
Right to erasure – request deletion of your data
Right to restrict processing – in certain circumstances
Right to object to certain types of processing
Right to data portability
Right to withdraw consent – at any time
To exercise your rights, contact us at: Info@riverwelltr.com

10. Data Transfers Outside the UK

Transfers to countries with UK adequacy regulations
Standard Contractual Clauses approved by the ICO

11. How to Contact Us

If you have questions or want to exercise your rights:

Riverwell Ltd
Email: Info@riverwelltr.com
DPO: Sean Flanagan

12. Complaints

If you are not satisfied with our handling of your data, you can contact the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be published on our website with the latest revision date.